As a small business owner, you know that keeping data safe and secure is crucial to your success. But with so many cloud backup services available, it can be tough to know which one to choose. In this blog post, we'll compare two popular services: JungleDisk and Backblaze. We will provide you with an unbiased comparison of their features, pricing, and customer service to help you make an informed decision.
Features Comparison
JungleDisk and Backblaze, both offer a host of robust features. Let's take a closer look.
JungleDisk
- Multiple backup options (scheduled, continuous, and manual)
- Automated policies for retention
- Encryption at rest and in transit
- Flexible storage options, including Amazon S3 or Wasabi hot storage and cold storage, among others
Backblaze
- Automatic or scheduled backup
- Unlimited backup storage
- Military-grade encryption
- Multi-device backup
- File version history
Overall, while JungleDisk offers a wider variety of storage options, Backblaze has the advantage of unlimited backup storage.
Pricing Comparison
Cost is always a concern, especially for startups and small businesses. Let's see how these two services compare in pricing.
JungleDisk
- $4/month per user for Desktop plan (minimum of 10 users required)
- $5/month per server for Server plan (minimum of 1 server required)
- $0.15 per GB for storage (for storage in the US East region)
Backblaze
- $6/month per computer
- $60/year per computer
- $110/2 years per computer
- $189/4 years per computer
While both JungleDisk and Backblaze charge per user, JungleDisk has a minimum user requirement for their plans. Backblaze's pricing is per computer, and the company offers a discount for longer subscriptions.
Customer Service Comparison
One of the essential aspects of any service is the customer service it provides. Let's compare JungleDisk and Backblaze in this regard.
JungleDisk
- Support is available through email and online tickets
- Phone support with a callback for high-priority issues
- Extensive knowledge base and user guides
Backblaze
- 24/7 email support
- Phone support during business hours
- Live chat support
- Extensive knowledge base
Backblaze offers a wider range of support options, including 24/7 email support and live chat.
Conclusion
Both JungleDisk and Backblaze are excellent cloud backup services for small businesses. While JungleDisk has more storage options and customizable plans, Backblaze's unlimited backup storage and file version history set it apart. Although both services have comparable pricing, JungleDisk has a minimum user requirement for their plans.
In conclusion, we recommend Backblaze for small businesses with a constrained budget, and JungleDisk for those who require more storage options and customizable plans.